FAQs

What's the delivery area?
Currently we offer delivery in Minneapolis, Richfield, Edina, Bloomington, Shakopee, Hopkins & Minnetonka. Other towns will be added soon.

Is there a minimum order amount?
Yes, it's $50. Orders less than $50 can't be processed as the overhead to deliver is simply too high.

Is there any delivery fee?
Delivery is free, but there is a minimum order amount i.e. $50.

When are the deliveries made?
We currently only deliver on Saturdays.

Is there a delivery time window?
Yes, we deliver on Saturdays between 1pm and 7pm.

Do you have same day delivery?
No. But sometimes its possible (not guaranteed) that if the order is placed earlier in the day it might get delivered the same day. If you have an urgent requirement, send us a message via contact us page and we might be able to accomodate you (same day shipping fee might apply).

I’ve just placed my order, what happens next?
After placing the order, you will receive an order confirmation email/receipt. Once we receive your order, it will be processed in less than 24 hours and will be delivered to you on the following Saturday. The driver will contact you once he's about to reach your neighborhood.

How do I cancel my order?
To cancel your order send us a message via contact us page.

Can I modify my order, after I've placed it?
No. To add items simply place another order. To remove items, send us a message 

via contact us page.

Should I tip my driver?
Not required.

Do I need to be present at the time of delivery?
Yes and please present your ID. The name on ID must match the name on the order. Also, you must be over 18 years of age.

Can you deliver to my apartment door?
Unfortunately we can't as we have only one person involved in the process and parking is not available in many locations. So you would have to accept the delivery from a suitable location near your apartment.